Welcome to the NLP Committee on Anti-Red Tape (CART) Portal!
We are delighted to welcome you to the official portal of the Committee on Anti-Red Tape (CART) of the National Library of the Philippines (NLP). This portal serves as your comprehensive hub for all information, updates, and resources related to the NLP’s initiatives in promoting efficiency, transparency, and accountability in public service.
Through this platform, you can stay informed about the latest CART news, explore valuable documents and references, and access guidelines aimed at improving service delivery and reducing bureaucratic hurdles. Our media gallery highlights key activities, campaigns, and milestones that showcase our ongoing commitment to fostering a culture of integrity and excellence in all that we do.
The CART Portal is part of our broader mission to simplify processes, enhance customer satisfaction, and ensure that the public experiences fast, honest, and effective service. Whether you are a staff member, a stakeholder, or a valued citizen seeking information or assistance, this portal is designed to make your engagement with the NLP easier, clearer, and more empowering.
We invite you to explore the portal, make use of its features, and join us in our continuing efforts to uphold the principles of good governance and genuine public service. Together, we can build a more responsive and service-oriented National Library of the Philippines.
NLP Citizen’s Charter
The Citizen’s Charter of the National Library of the Philippines (NLP) serves as a public guide to the library’s frontline services, providing clear information on how to access these services, the requirements involved, applicable fees, expected processing times, and the responsible offices or personnel.
Anchored on the principles of transparency, efficiency, and accountability, this Charter is part of the NLP’s compliance with Republic Act No. 9485 or the Anti-Red Tape Act of 2007, as amended by Republic Act No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018.
By outlining standard procedures and service commitments, the Citizen’s Charter empowers users to engage with the NLP confidently and helps ensure consistent delivery of high-quality, people-centered public service. It also reinforces our pledge to uphold integrity and responsiveness in serving the Filipino public.
CART Submissions
As part of our ongoing commitment to deliver efficient, transparent, and citizen-focused services, the NLP regularly prepares and compiles key documents that reflect our service performance and internal process improvements. These submissions demonstrate our dedication to continuous progress in streamlining workflows, reducing bureaucratic delays, and enhancing client satisfaction.
The documents made available in this section provide a clear view of how the NLP measures its effectiveness, maintains accountability, and implements reforms that support better public service. These materials are part of our efforts to promote a culture of integrity and responsiveness within the organization.
Below are the key documents submitted in line with our service improvement initiatives:
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